Returns & refunds

Request a return or replacement within 30 days of the delivery date shown by the courier.

• We sent a different part or quantity than you ordered, the parcel arrived damaged, or a part is defective.
• We replace the part or refund it in full — including shipping — and arrange or pay for the return.
• Please don't solder or use a part you believe is wrong; send photos of the part and its label.

• Unused parts, unopened in their original packaging (reel, tray, tube or sealed bag with its label), can be returned within 30 days.
• We refund the part price; the original delivery charge and the cost of sending the parts back are yours.

• Parts that have been soldered, programmed, used or physically altered.
• Moisture-sensitive parts whose sealed moisture-barrier bag has been opened (change of mind only — defects are still covered).
• Parts ordered to your special request (non-standard quantities cut from a reel, or sourced specially for you), unless wrong or defective.

1. Email sales@varnitronics.com with your order number, the part numbers, the reason, and photos.
2. We reply within one working day with the return address or replacement plan.
3. Pack the parts in their original ESD-safe packaging and send them back.

Refunds are paid by bank transfer (or to the UPI account you paid from) within 7 working days of the parts reaching us and passing inspection, or of us confirming the problem for a part we don't need back. A GST credit note is issued for every refund.

You can cancel an order for a full refund until we buy the parts. After that the parts can be returned under this policy once delivered. See terms of sale.